Data Protection

0ktk's Privacy Policy

0ktk's complete and transparent policy on how your personal information is collected, stored, and kept secure is described here.

Last Updated: January 2026

1. Introduction and Scope

0ktk operates a trusted online casino and betting platform for users in Bangladesh. This Privacy Policy ("Policy") describes how we collect, process, and protect your personal information when you use our website 0ktk.cam ("Platform").

This Policy applies to all registered members, visitors, and anyone who uses or intends to use our services. By using the Platform, you are considered to have fully accepted the terms of this Privacy Policy.

We believe personal privacy is a fundamental right. To that end, 0ktk always uses SSL encryption and the highest security technologies to store your information.

This Policy may be updated from time to time. For significant changes, we will notify you at your registered email address. The latest version will always be available on this page.

2. What Information We Collect

0ktk collects only the information necessary to provide our services, verify identity, and meet legal obligations. The categories of information collected are listed below:

Personally Identifiable Information

Registration and Account Information

Information you provide when opening an account includes: full name, date of birth, email address, mobile number (for account verification), current address, and national ID or passport number (when identity verification is required).

Financial Information

Transaction and Payment Information

Relevant information about your payment method (bKash, Nagad, Rocket, or bank transfer) is collected for deposits and withdrawals. We never collect or store complete payment card details or mobile banking PINs.

Technical and Usage Information

Automatically Collected Information

Information collected automatically when you use the Platform includes: IP address, browser type and version, device type and operating system, date and time of access, pages visited, and gaming activity logs.

Communication Information

Support and Communication Records

The content and history of your communications with our support team via live chat, email, or any other channel may be stored.

3. Purpose of Data Use

0ktk uses the information collected for the following legitimate purposes:

  • Account Management: To create, verify, maintain, and secure your account.
  • Transaction Processing: To complete all financial transactions including deposits, withdrawals, and bonus distribution.
  • Identity and Age Verification: To confirm that the Platform is used only by those aged 21 or above.
  • Fraud Prevention: To detect suspicious activity and ensure account security.
  • Customer Support: To resolve your questions, complaints, or requests promptly and effectively.
  • Responsible Gaming: To identify potentially harmful gaming patterns and provide assistance where needed.
  • Platform Improvement: To improve user experience, technical performance, and overall service quality.
  • Legal Compliance: To comply with applicable laws, regulations, and directives from authorities.
  • Communications and Notifications: To send important messages related to your account, transactions, bonuses, and security.

5. Disclosure of Information to Third Parties

0ktk does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be disclosed in the following limited circumstances:

  • Service Provider Partners: With selected partners for payment processing (bKash, Nagad, Rocket, bank), technical infrastructure, and fraud prevention services, who operate under strict confidentiality agreements.
  • Legal Obligations: In response to a lawful order or request from a competent court, government authority, or law enforcement body.
  • Safety and Security: To address an urgent threat to the life, health, or property of any person, or to prevent illegal activity.
  • Business Restructuring: In the event of a company merger, acquisition, or asset transfer, where the new owner will be bound by the terms of this Privacy Policy.
  • With Your Consent: Information may be disclosed for other purposes if you have given explicit permission.

All third-party partners are required to comply with our data protection standards and may not use your information beyond the purposes we have authorized.

6. Data Security Measures

0ktk applies industry-standard technical and administrative measures to keep your personal information secure. Our key security practices are:

SSL/TLS Encryption

All data transfers on the Platform are secured through SSL/TLS encryption. This ensures that your information cannot be read by any third party while it is being sent or received.

Encrypted Storage

Sensitive personal information is stored in encrypted form. Passwords are always hashed and are never stored in plain readable form.

Access Controls

Only authorized personnel can access your information, and all their activity is logged. A minimum-access policy based on the "need to know" principle is followed.

Security Monitoring

Our systems are monitored 24/7. Suspicious activity is automatically detected and responded to promptly.

Regular Security Audits

Our technical infrastructure undergoes regular security testing. Potential vulnerabilities are identified and resolved quickly.

Staff Training

All our staff receive regular training on data protection best practices. Strict disciplinary measures are in place for data breaches.

7. Your Rights

As a user of the 0ktk Platform, you have the following rights regarding your personal information:

  • Right to Access: You have the right to receive a copy of the information we hold about you. You can request this information by contacting the support team.
  • Right to Rectification: If any of your information is inaccurate or incomplete, you have the right to have it corrected. This can be done through your account settings or via support.
  • Right to Erasure: In certain circumstances, you may request the deletion of your personal information. However, some information must be retained for a specified period due to legal obligations.
  • Right to Object to Processing: You may object to the processing of your information for specific purposes, particularly for marketing use.
  • Right to Data Portability: You may request to receive your information in a structured, commonly used format.
  • Right to Restrict Processing: In certain circumstances, you have the right to request that the processing of your information be restricted.

To exercise any of the above rights, please contact our support team. We will respond to your request within 30 days.

8. Data Retention Period

0ktk retains your personal information only for as long as it is needed to provide our services or meet legal obligations.

Active Account Information

We retain all your information for as long as your account is active. Some information may be kept for a specified period after account closure for legal reasons.

Financial Transaction Records

Records of deposits, withdrawals, and betting history must be retained for the period required by applicable law. These records are also used in fraud investigations and dispute resolution.

Technical Logs

Technical logs collected for security monitoring are generally stored for a short period and are automatically deleted unless required for a security investigation.

Marketing Communications

If you unsubscribe from promotional communications, we will record your preference and stop sending such communications in the future. However, your core account information will remain stored.

9. Minor Protection

The 0ktk platform is strictly for individuals aged 21 and above only. We do not knowingly collect or store personal information of any minor.

We verify age during the registration process. If a minor's information enters our system for any reason, that account will be closed and the related information deleted as soon as we become aware of it.

If parents believe their child has registered on our platform, please contact our support team immediately.

To learn more about responsible gaming and to set account limits, visit our Responsible Gaming page.

10. Policy Changes and Updates

This privacy policy may be updated from time to time due to business needs, technological changes, or legal requirements. For any significant changes:

  • We will notify you at your registered email address at least 30 days before the changes take effect.
  • The "Last Updated" date at the top of this page will always reflect the most recent change.
  • Continuing to use the platform after the new policy takes effect will be considered your consent.
  • If you do not agree with the new policy, you may close your account and stop using the platform.

11. Contact Us

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your rights regarding your personal information, please contact us:

Email Address
[email protected]
Live Chat Support
24/7 support in Bengali — via the live chat widget on the platform
Response Time
Email requests are generally responded to within 30 business days

For more information, visit our FAQ page, Terms and Conditions, and Responsible Gaming page.